Google Chrome

Quick Solution

Most browsers automatically prevent websites from using your camera. When you click 'Start test', if your browser's settings are blocking camera access, a notification will appear asking for permission to use your camera. You'll need to click 'Allow' to let the website take a picture.

Alternative way to allow camera access:

Click on the Customize and Control Google Chrome icon and select Settings.
Go to Privacy and Security.
Go to Site Settings.
Click on Camera.
Under the list of “Not allowed to use your camera,” you will see the site https://jsat.pearsonvue.com/TA/TestPlayer/Home.aspx.
Click the right arrow.
Under Site Permissions, for the Camera, choose Allow from the drop-down.